Active4 years, 1 month ago
Jan 10, 2017 SOLVED My cd/dvd player/recorder will not work after window 10 upgrade from 8.1. It just not recognizing a dvd in the drive. A little progress is encouraging. Trouble Noob Whisperer. Joined Nov 19, 2013 Messages 12,396 Reaction score 1,993. Feb 6, 2016 #6 Windows 10 Windows Media Player will not play DVD movies. After Windows 10 was upgraded, CD/DVD (TSSTcorp CDDVDW SU-208DB) stopped working. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I was trying to uninstall and reinstall, but no success. After Windows 10 was upgraded, CD/DVD (TSSTcorp CDDVDW SU-208DB) stopped working. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I was trying to uninstall and reinstall, but no success. A few days ago there was an automatic update to my Windows 10 operating system. After the update when I put a DVD into the multimedia optical drive, all I get is the message, 'Insert a DVD into the drive.' I've tried several DVD's but none work. When I put a CD into the drive, it works perfectly. I see the DVD player listed in This PC.
After Windows 10 was upgraded, CD/DVD (TSSTcorp CDDVDW SU-208DB) stopped working.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I was trying to uninstall and reinstall, but no success. Any hints?
EDIT:
Registry looks like this:
EDIT2:
Connection:
LightScribe is a product developed by Hewlett Packard.This site is not directly affiliated with Hewlett Packard.All trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners. Lightscribe labeling software free download - LightScribe Simple Labeler, LightScribe Template Labeler, Labeling, and many more programs. I you demand greater control over your LightScribe Lableling, I recommend the LightScribe Labeling Software I have used to create over 20,000 labels But as a free alternative The Template Labeler is a good choice. Click the Download Now link below to download the latest LightScribe Simple Labeler released by HP on March 14, 2013. Free lightscribe software download. The LightScribe Toolbox Premium not only contains easy to use and feature rich LightScribe labeling software but also two additional applications that make your LightScribe labeling a seamless experience. But to make 100% sure you get your Toolbox you will also get an email with links to download your software as well.
TN.
94344 gold badges1313 silver badges2323 bronze badges
3 Answers
OK did a Windows logo key -R. Wis09abgn2 wireless lan adapter driver. entered regedit.
Went to HKEY_Local_MachineSystemCurrentControlSetServicesatapi
Under it I created a folder called 'Controller0'
In Controller0 I did a 'New' (left click) and typed in 'EnumDevice1' as 'RegDWORD' and modified it to binary '1' in hex.
Exit regedit and restart computer
After the restart, I can now see the CD/DVD in device manager.
Now I can try to reload the device drivers.
This did work for me. The '?' has left my USB devices, thumbnail, nook, ipod, etc. The device manager now confirms I have a working CD/DVD but I stuck in a game and was able to start it, :) My Pc now shows the device as well, it didn't before. Hope it works for you because I have spent days trying to get this thing back again.
FrustratedFrustrated
Dvd Not Working After Windows 10 Upgrade Assistant
I have fixed that by uninstalling the Toshiba Recovery Media Creator. (But I do not know why..)
TN.TN.94344 gold badges1313 silver badges2323 bronze badges
I have the same problem with my Samsung (TSSTcorp CDDVDW) on Windows 10. So I went out and purchased a new CDDVDW by ASSUS. Windows 10 could not find it either. Went back to Windows 7 and now I have 2 CDDVDW working just as good as before. It appears to me that in order to go with windows 10 I will have to replace my motherboard with a windows 10 compatible. Hopefully, my I7 quad core will work on a new motherboard if in fact an 1155 socket is acceptable to windows 10.
user483475user483475
protected by bwDracoAug 26 '15 at 13:10
Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
Would you like to answer one of these unanswered questions instead?
Not the answer you're looking for? Browse other questions tagged windowsdriverswindows-10windows-10-upgrade or ask your own question.
My wife upgraded her computer to Windows 10 from Windows 7. Prior to upgrading, her DVD/CD reader/writer worked fine. After the upgrade it no longer works. You can load and eject a disk but after closing the drive, it just times out without ever loading. It is not possible to read or write data to/from disks. I'm a GNU/Linux guy so this is a bit out of my comfort zone. I could use some help. here's what I've done so far:
1. Googled the problem and found hundreds of forum threads about this issue, so I know it's a widespread problem after Windows 10 upgrades that has existed for over a year on a wide range of computers (Dells, HP, etc) and DVD brands. Unfortunately 90% of the forum threads contain lots of people complaining about the problem and no definitive solutions. A few suggested solutions were found (see next items).
2. I checked the device manager and the DVD/CD drive shows up normally. Properties show the generic Windows driver and claims the device is working normally. I tried uninstalling the driver, then rebooting. Driver was automatically re-installed but it did not solve the problem. Tried deleting the device completely and rebooted. Device reappeared but still did not solve the problem.
Dvd Not Working After Windows 10 Upgrade 2018
3. A few forums offered an obscure solution that involved editing a registry entry: 'HKEY_LOCAL_MACHINESystemCurrentControlSetServicesatapiController0 EnumDevice1 0x00000001'
I checked this but the entry is already present on our system.
4. I've verified the hardware itself is working fine on Windows 7, it only fails to work properly after 'upgrading' to Windows 10.
So, can anyone from Microsoft offer any help on this one?